Newbury Community Resource Centre (NCRC) is committed to protecting your privacy when using our online services and will process any personal data in accordance with the current Data Protection Legislation. In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
From time to time, we will add or change functions, features or products to our website or add or change services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer to this Privacy Policy regularly to review any amendments.
Please email any questions regarding our Privacy Policy to us via our Contact Form.
Your acceptance of these Privacy Statement terms
By using our website, you unconditionally agree to be bound by this Privacy Policy.
Why do we collect data?
NCRC collects and processes information about you in order to;
(i) identify your device, browser and operating system to enhance your web experience with us;
(ii) improve our services and website;
(iii) carry out research on the demographics, interests and behaviour of users;
(iv) send you information we think you may find useful, to keep in touch with you and supply you with information relating to our work
You may be asked for information about yourself, such as your name, e-mail address, postal address and telephone number when you attempt to contact us. You are under no obligation to provide this information, but if you don’t we may not be able to provide you with the best service.
Log Files/IP Addresses
When you visit our website, we automatically log your IP address (the unique address which identifies your computer, or mobile device, on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our websites and to collect broad demographic information. Non-personal information about you is used to collect such information as the type of internet browsers used, the site from which you linked to our websites or the type of device you are using to access our website. You cannot be identified from this information, and it is only used to assist us in providing an effective service on our websites as stated in “why do we collect data”.
How long do we store your data?
We will keep the information and data relating to your use of the website only for as long as we consider it necessary in relation to the reasons we set out in “Why do we collect data”.
Where is the information stored?
Information which you submit via our website is stored on a computer located in the United Kingdom (This is necessary in order to process the information and to send you any information you have requested). In addition, if you use our services while you are outside the United Kingdom, your information may be transferred outside the United Kingdom in order to provide you with those Services.
Security
NCRC places a great importance on the security of all information associated with our users. We have security measures in place to protect against the loss, misuse and alteration of any user data under our control.
For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our website, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Information about Products and Services
It is very important to us that we provide you with the highest level of service. If you have subscribed to regular updates from NCRC through our newsletter we may send you details of activities and opportunities which we think may be of interest to you. If at any time you do not wish to receive these details, please unsubscribe from the newsletter – a link enabling you to do this is included in every newsletter. In this instance, we may keep suppression data – this is a record that you have either unsubscribed or indicated that they you no longer wish to be contacted by us. We retain just enough data to make sure that you are not included in any future communications via the newsletter unless you re-subscribe.
Cookies Policy
Use of Cookies
Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember preferences, understand how visitors use the site, and support features such as analytics, advertising and embedded content.
Some cookies are set by the website itself. These are known as first-party cookies. Others may be set by third-party services used on the website, such as Google Analytics, advertising platforms, social media tools or embedded video providers.
Cookies do not usually store information such as passwords or payment card details. However, some cookies may collect information about your visit, device or browsing activity.
You can control cookies through your browser settings, although blocking some cookies may affect how the website works. You can also manage your cookie preferences for this website by clicking the cookie icon at the bottom of the page.
Cookies We Use
Our website uses cookies to help it function correctly, improve performance, understand how visitors use the site, and support relevant marketing activity.
We use the CookieYes plugin to manage cookie consent on this website. CookieYes allows visitors to accept, reject, or manage non-essential cookies, and provides up-to-date information about the cookies currently in use.
Cookies may be grouped into the following categories:
Necessary Cookies
These cookies are required for the website to work properly. They support essential functions such as security, page navigation, and remembering cookie consent preferences. Necessary cookies cannot usually be switched off through the website’s cookie settings.
Statistics Cookies
These cookies help us understand how visitors use the website, such as which pages are visited and how users interact with the site. This information helps us improve the website, its content, and the overall user experience.
Marketing Cookies
These cookies may be used to track visitors across websites and help deliver more relevant advertising or content. They may also be used to measure the effectiveness of marketing campaigns.
Managing Your Cookie Preferences
You can manage or withdraw your cookie consent at any time by clicking the cookie icon at the bottom of the page.
For a current list of the cookies used on this website, including their purpose, duration and provider, please refer to the CookieYes cookie table or cookie preferences panel.
Our website contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. NCRC is not responsible for the privacy policies or the content of such sites.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Social Media
NCRC maintains a presence on social media channels including Facebook, Instagram and YouTube.
If you share content from one of the NCRC social media websites, a cookie may be used by the service you have chosen to use to share that content. NCRC does not control these cookies. You should check the relevant third-party main website for more information.
Your right to information
You have the right to a copy of the information we hold about you. This is known as a subject access request. For more information on this, please visit: https://ico.org.uk/for-the-public/make-a-subject-access-request/
Comments
Please e-mail any questions, concerns or comments you have to us via our Contact Form.
